Please read these terms of use carefully before using or accessing this website. By using or accessing the website, you agree to these terms of use. If you do not agree, do not use or access the website.

1. Website

Last update: September 2023

1.1 Thank you for visiting our website. These terms of use (“Terms of Use”) govern your access and use of the website located at, including all related information, tools, technology, User content, Our Content and services available from that website (together, the “Site”), which includes accessing, browsing or (if relevant) registering to use the Site.

1.2 The Site is directed to people residing in the Republic of Ireland only. The information contained in it is not relevant to any other country.

1.3 The Site has not been developed to meet your individual requirements. We provide the Site for general information purposes only and you should not rely on information or results obtained from the Site or use it as the sole basis for making decisions without consulting your professional advisors. You should obtain professional or specialist advice before acting or omitting to act based on information or results obtained from the Site. The information provided on this Site is not legal advice.

1.4 We aim to ensure that the Site and Our Content is accurate at the time of publication, however, the Site or its content or features may change from time to time. We cannot and do not guarantee that: (a) the Site (or any part of it), or any of Our Content, will always be available, accurate, complete, current, uninterrupted, error-free, timely, or that defects will be corrected; or (b) the Site or Our Content or the networks or servers that make them available will be secure or free from viruses, bugs, malware, other harmful elements or omissions.

2. Parties

2.1 The Site is owned and operated by The Sustainable Energy Authority of Ireland (“we”, “us” or “our”). Our address is 3 Park Place, Hatch Street Upper, Dublin 2, County Dublin, Ireland D02 FX65.

2.2 If you have a query about the Site you can contact us by emailing us at or by telephoning us at 01 808 2278.

2.3 When we say “you” or “your”, we mean any person who visits, accesses or uses the Site.

3. Accepting these terms

3.1 By accessing or using the Site, you confirm that you have read, understand and accept these Terms of Use, and are agreeing to comply with these Terms of Use. If you are using or accessing the Site on behalf of your firm or organisation, you confirm that you have the legal authority to bind them to these Terms of Use.

3.2 If you do not agree with these Terms of Use you must not access or use the Site.

3.3 We recommend that you print a copy of these Terms of Use for future reference.

4. Other terms

4.1 As well as these Terms of Use, please also see the following additional documents, which are not part of these Terms of Use:

4.2 You should carefully read and familiarise yourself with the Terms of Use and all of the documents listed above before you start to use the Site as they form the basis of our legal relationship with you and they affect your rights and liabilities under law.

5. Your responsibilities

5.1 When using and accessing the Site you must comply with all applicable laws.

5.2 You must have access to the internet or other network service in order to access or use the Site. We are not responsible for the failure of such internet or network services. You acknowledge that the quality and bandwidth of your internet or network service will affect the quality and speed of access to and use of the Site.

5.3 You are responsible for making all arrangements necessary for you to have access to or use of the Site and for ensuring that your device and software meets the minimum specifications and is configured correctly. You should use your own virus protection and firewall software. You are solely responsible for regularly backing-up your User Content and any other data used in connection with the Site.

5.4 You are responsible for ensuring that all persons who access the Site through your device or internet account are aware of these Terms of Use and other applicable terms and conditions, and that they comply with them.

5.5 By using the Site, you acknowledge that the transmission of data over the internet can never be completely secure and you accept the risk that others may be able to read or intercept any User Content or other information, text, media, graphics you submit or send to or through the Site. This includes transmissions that are identified as secure or encrypted.

6. Amending these terms

6.1 We may change, modify, add or remove portions of these Terms of Use or any other policies and rules at any time, for example, to reflect changes to the Site, reflect our users' needs, reflect changes to our business, or to address security issues or changes in law.

6.2 If we make a change to the Terms of Use, we will post the new version of the Terms of Use on the Site and will update the “Last Updated” date the top of this document. We therefore recommend that every time you wish to use or access the Site you check these Terms of Use to ensure you understand the terms that apply at that time. Your continued use or access to the Site after the posting of any changes constitutes acceptance of those changes.

7. Changes to the website

We may update and change the Site from time to time for example, to reflect our users' needs, improve performance, reflect changes to our functions, or to address security issues or changes in law but we have no obligation to update any information on the Site. You agree that it is your responsibility to monitor changes to the Site. We will try to give you reasonable notice of any significant changes by posting a message on the Site. Any new features or tools which we add to the current Site are also subject to the Terms of Use.

8. Our content and IP

8.1 We are the owner or licensee of all intellectual property rights in the Site and in the material published on it, including text, graphics, user interfaces, visual interfaces, illustrations, photographs, trademarks, logos and computer code, the design, structure, arrangement, selection, coordination, expression, and ‘look and feel’ of the Site (together, “Our Content”). All of these rights are protected by copyright and other intellectual property laws around the world. All rights are reserved to the relevant owner or licensee of those works. No licence is granted to you in these Terms of Use or elsewhere to use any trade mark owned by us or any of our affiliates.

8.2 You must not alter, reproduce, republish, sell, disseminate, distribute, transmit, broadcast or commercially exploit any part of Our Content or the design or look and feel of the Site, unless we agree in writing in advance. You must not store, link, frame, scrape or deep-link Our Content on any other website or app or in any other medium or format unless we agree in writing in advance.

8.3 You may print off one copy, and may download extracts, of any pages from the Site for your personal reference purposes only. You are not allowed to modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, graphics, images, video or audio separately from any accompanying text. If you print off, copy or download any part of the Site in a way that breaches these Terms of Use, your right to use the Site will cease immediately.

8.4 You must always acknowledge our status and that of any identified contributors as the authors of material on the Site.

8.5 We are entitled to investigate any suspected or actual improper, illegal, or unauthorised use of Our Content or the Site (or any part of it) and we are entitled to take any legal action we deem appropriate.

9. User content

9.1 You are responsible for all communications, text, images, video, audio or other material and information that you upload or transmit on or through the Site (“User Content”). We are allowed to use any and all of the User Content for any reason we choose and without any payment to you.

9.2 You grant us, from the time of uploading or transmission of the User Content, a worldwide, perpetual, irrevocable, sub-licenseable, transferable, assignable, non exclusive and royalty-free right and license to use, copy, transmit, reproduce, distribute, adapt, modify, translate, create derivative works, publicly perform, publicly display, digitally perform, sell, offer for sale and import the User Content, including, all copyrights, trademarks, patents, and other intellectual and proprietary rights related to them, in any current or future media, for any purpose, including, giving the User Content to others, without any payment to you. You waive any moral rights you may have in User Content to the maximum extent allowed by the laws of your jurisdiction.

9.3 You represent and warrant that none of the User Content will be subject to any obligation, whether of confidentiality, attribution or otherwise, on our part and we will not be liable for any use or disclosure of User Content. You further represent and warrant that you own or have a right to share any User Content and that the User Content shall not violate the rights (including the privacy or intellectual property rights) of any person.

9.4 We are entitled to remove any User Content if, in our opinion, that User Content does not comply with the requirements of these Terms of Use.

9.5 We will not be responsible or liable to any third party, for the content or accuracy of any User Content provided by you or any other user of the Site.

9.6 The Site may include information and materials uploaded by other users of the Site, including through chat rooms and forums. We have not verified or approved this information or these materials. You acknowledge that any views expressed by users of the Site do not necessarily represent our views or values.

9.7 We operate on a ‘notice and takedown’ policy. If you believe that any content on the Site infringes your rights, you can notify us using our contact details above. Once we receive your notification, we will review the matter within our normal working hours. We will address take down requests we receive outside our normal working hours when our offices re-open on the next working day.

10. Third party tools and content

The Site may include content or tools from third parties. We do not monitor or have any control or input over these content or tools. We provide access to these content and tools ‘as is’ and ‘as available’ without any warranties, representations or conditions of any kind and without any endorsement. We are not responsible or liable for the availability or accuracy of these content or tools, for your use of these tools and content, or for any dealings you may have with any third party in connection with or as a result of these content or tools. Any use by you of tools or content offered through the Site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms and policies on which any content or tools are provided by the relevant third party provider(s).

11. Links to third parties

11.1 Certain information, products and services available through the Site may include materials from third parties. The Site may contain links to third party websites that are not affiliated with us. These links are provided for your convenience only and do not amount to an endorsement of any information or materials contained on those sites. We are not responsible for examining or evaluating and have no control over the information, products, services or materials on or available from third parties or third party websites or their availability or accuracy. We do not warrant and have no liability or responsibility for any third party materials or websites, or for any other information, products or services of third parties. You use and access these at your own risk.

11.2 We are not liable for any harm, loss or damages related to the purchase or use of goods, services, resources, materials, data, information or any other matters relating to any third party websites. You should carefully review the third party's policies and practices and make sure you understand them before you engage in any transaction. You must direct any complaints, claims, concerns, or questions regarding third party products, services and/or information to the relevant third party.

12. Linking to the site

12.1 You may link to the Site homepage only if you do so in a manner that is fair and reasonable and that does not harm our reputation and does not take advantage of it. You may not link in such a manner as to suggest any form of association or approval on our part, unless you have received our prior written approval. You must not frame the Site on any other website, and you must not create a link to any part of the Site other than the home page. We may withdraw our permission to any linking permission at any time without having to give prior notice.

12.2 If you wish to make any use of Our Content on the Site other than as set out above, please contact us at the following email address:

13. Acceptable use

13.1 You must not (and you must not to allow anyone to) access or use the Site or any of Our Content:

  • in any manner inconsistent with these Terms of Use;
  • in violation of any applicable law;
  • for any unlawful, fraudulent, improper or malicious purpose or effect;
  • to submit false or misleading information;
  • to promote illegal activity;
  • in any way that infringes the legal rights (including the privacy or intellectual property rights) of any other person;
  • to deceive any person, to impersonate any person, or to misrepresent your identity or affiliation with any person;
  • to collect or track the personal information of others; or
  • to harvest or collect any information or data from the Site or our systems or attempt to decipher any transmissions to or from the servers running our services.

13.2 You must not (and you must not to allow anyone to):

  • use the Site in any way that could damage, compromise, overburden, disable or impair the Site, anyone’s server, systems or networks, or that could interfere with any other person;
  • use any automatic or manual device, program, algorithm or methodology, or any similar process on any part of the Site;
  • circumvent the security features of the Site or attempt to gain unauthorised access to the Site, any part or feature of the Site, or any servers, equipment, software, systems or networks associated with the Site;
  • use the Site to obtain or attempt to obtain any materials or information through any means not intentionally made available to you;
  • rent, lease, sub-license, loan, provide, or otherwise make available, the Site in any form, in whole or in part to any person, unless we agree in writing in advance;
  • reproduce, reverse-engineer, disassemble, de-compile, duplicate, copy, re-sell or create derivative works from the whole or any part of the Site nor attempt to do any such things in violation of these Terms of Use;
  • translate, merge, adapt, vary, alter or modify, the whole or any part of the Site, or allow the Site or any part of it to be combined with, or become incorporated in, any other programs; or
  • hack into or insert malicious code, such as viruses, or harmful data, into the Site, or any other network or system.

14. Feedback, reviews and other content

If, at our request, you submit specific materials to us or without a request from us you send creative ideas, feedback, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “Feedback”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any Feedback. We are under no obligation to: (a) maintain any Feedback in confidence; (b) pay any compensation for that Feedback; or (c) respond to any Feedback.

15. Some final terms

15.1 When we use the words "writing" or "written" in these Terms of Use, this includes emails. In these Terms of Use, the singular includes the plural and the masculine includes the feminine and neuter and vice versa. The paragraph headings do not form a part of these Terms of Use. Any ambiguities in the interpretation of these Terms of Use will not be construed against the drafting party. You agree to be bound by these Terms of Use in consideration of being allowed to access and use the Site.

15.2 These Terms (including any additional terms or policies that we may provide when you engage with a feature of the Site), are the only agreement between you and us regarding use and access of the Site and supersede all previous agreements, promises, representations, warranties and understandings between you and us regarding the Site.

15.3 You are not allowed to assign, novate or transfer any of your rights or obligations under these Terms of Use to anyone unless we agree in writing in advance. We may assign, novate or transfer any or all of our rights and obligations under these Terms of Use to another organisation without your consent. We will provide a notice on the website if this happens.

15.4 If we do not act to enforce these Terms of Use, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these Terms of Use, or if we delay in taking steps against you in respect of your violation of these Terms of Use, that will not mean that you do not have to do those things and we may take any relevant steps against you at a later date.

15.5 Each of the paragraphs of these Terms of Use operates separately. If a court of competent jurisdiction determines any provision or part-provision of these Terms of Use to be invalid, illegal or unenforceable, it will be deemed deleted, but that does not affect the validity and enforceability of the rest of the Terms of Use.

15.6 We are not responsible or liable for any failures or delays that arise from any cause outside our control. This paragraph does not affect your statutory rights.

15.7 The existence, formation, interpretation, operation and termination of these Terms of Use and any matters or disputes arising out of or in connection with them (whether contractual or non-contractual), are governed by and interpreted in accordance with the laws of Ireland. The Courts of Ireland will have exclusive jurisdiction on any matter or dispute (whether contractual or non-contractual) between you and us arising out of or in connection with the Site or the Terms of Use.

15.8 If you are a consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in the Terms of Use, including the paragraph above, affects your rights as a consumer to rely on such mandatory provisions of local law.